I definitely had a wonderful experience through working with Rie and Tomoko to find my home. They were both very prompt, very detailed, and extremely helpful with anything and everything that I needed. Their knowledge of the area as well as their connections with the people through which the home buying process was completed was invaluable throughout my transition here. In addition to their professional help, I also truly appreciate their time getting to know me and making me feel welcome during a time when I was still new to the Island and had yet to meet many people.
We have had the pleasure and good fortune of having the team of Tomoko Ishikawa and Rie Askey, of Coldwell Banker Pacific Properties, as our agent for the recent sale of our real estate property. It is an honor to have this opportunity to share our experiences with this diligent and professional partnership.
Throughout the entire process – from preparing the unit for listing to closing through escrow – the work that Tomoko and Rie performed was incomparable. The listing that they coordinated, organized and developed for our unit was stunning; and we believe that it was this that attracted many people. Their perseverance never ceased as they encouraged many interested parties to submit backup offers after we had begun negotiating with one of the buyers. At the start of escrow, they composed a timeline of events and due dates which became a valuable tool for tracking progress. Their use of technology for communication and document signing made it possible to complete many tasks from anywhere and anytime. Whenever we had questions for the buyer, Tomoko and Rie quickly contacted the buyer’s agent and promptly forwarded their response to us.They supported us every step of the way, and we feel we were under superior care.
The dedication that Tomoko and Rie had shown to us and our property was unsurpassed. It is with great pleasure that we recommend this team to everyone considering buying or selling a home.
I have used the services of Rie and Tomoko twice now: once to buy a condominium, and then to sell that same unit a couple of years later.
Throughout both transactions their services were excellent. Thorough, knowledgeable and very responsive throughout.
First of all, they LISTEN. That may seem minor, but is actually not that common in realtors these days. When we wanted open houses, they always obliged. When we couldn’t support them, they were understanding and flexible there as well.
Their market research was good, and we priced the condo at a perfect price to balance maximizing return while minimizing time on the market.
They also were very knowledgeable, and caught many mistakes even by other realtors that woud have caused problems and/or delayed closing.
All in all, we were very happy with their services in selling our condo, and plan on using them again in the near future to buy our next place.